How to Find Your Deposit Address and Tag/Memo/Comment on OKX

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Depositing cryptocurrency into your OKX account is a straightforward process, but it requires attention to detail—especially when it comes to identifying the correct deposit address and, where applicable, the Tag, Memo, or Comment. Sending funds without including this information can result in irreversible loss. This guide walks you through how to locate your deposit details seamlessly via both the OKX mobile app and the web platform, ensuring secure and accurate transfers.

Whether you're transferring assets from another exchange or a self-custodial wallet, understanding the nuances of deposit requirements for different cryptocurrencies is essential. Let’s explore the step-by-step process and clarify common concerns to help you avoid costly mistakes.

🔍 Why Deposit Addresses and Memos Matter

Before diving into the steps, it's important to understand why these details are critical:

⚠️ Failure to include a required memo can lead to lost funds. Exchanges like OKX use shared wallet addresses for multiple users, so the memo ensures your deposit is credited to your account.

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📱 How to Find Your Deposit Address and Memo in the OKX App

The OKX mobile application offers a user-friendly interface for managing your digital assets. Here’s how to securely find your deposit information:

Step 1: Open the OKX App and Select “Deposit”

Launch the app and tap on "Deposit" under the Assets section. This will open the deposit hub where you can choose which cryptocurrency you'd like to add.

Step 2: Choose Your Cryptocurrency and Network

Select the cryptocurrency you wish to deposit (e.g., XRP, EOS, or BTC). Then, pick the appropriate deposit network (e.g., Ethereum for ERC-20 tokens, or Ripple for XRP).

🔗 Not sure which network to use? Always match the withdrawal network on the sending platform with the deposit network on OKX.

👉 Get instant access to your secure deposit details with just one click.

Step 3: View Your Deposit Address and Memo

You’ll now see two key pieces of information:

If a memo is needed, you’ll first need to acknowledge an on-screen deposit reminder before viewing the full details. This safety prompt helps prevent errors.

Step 4: Copy or Share the Information

Tap “Copy” to save both the address and memo to your clipboard, or select “Share” to send the details via messaging apps. Always double-check that both fields are copied correctly before initiating a transfer.

💻 How to Locate Deposit Details on the OKX Website

Prefer using a desktop? The web version of OKX provides the same level of security and functionality.

Step 1: Log In and Navigate to Assets

Sign in to your OKX account, go to Assets, and click on Deposit.

Step 2: Select Cryptocurrency and Deposit Network

Choose the digital asset you want to deposit and ensure you select the correct deposit network. Mismatched networks are one of the most common causes of failed deposits.

Step 3: Reveal Deposit Address and Memo

The system will display:

As with the app, you may need to confirm a deposit notice before accessing the details when a memo is required.

👉 Quickly generate your deposit info with a secure, trusted platform.

Step 4: Copy Accurately

Click the Copy button to transfer both pieces of information. Paste them carefully on the withdrawal page of your sending platform.

❓ Frequently Asked Questions (FAQ)

Q1: Do all cryptocurrencies require a Tag or Memo?

No. Only certain blockchains—such as Ripple (XRP), EOS (EOS), and Monero (XMR)—require a Tag/Memo/Comment. For assets like Bitcoin (BTC) or Ethereum (ETH), only the deposit address is needed.

Q2: What happens if I forget to include the Memo?

If a memo is required and you omit it, your funds may not be credited to your account—and recovery can be difficult or impossible. Always verify requirements before sending.

Q3: Can I reuse my deposit address?

Yes, your deposit address remains valid indefinitely for most cryptocurrencies. However, never reuse an address if you're using a privacy-focused coin like XMR, where addresses are one-time use.

Q4: Is it safe to copy addresses manually?

While possible, manual entry increases error risk. Use the Copy function directly from OKX to avoid typos.

Q5: Why does OKX use shared addresses?

To enhance security and scalability, exchanges use pooled wallet addresses. The memo ensures your deposit is attributed correctly within this shared system.

Q6: What if I sent crypto to the wrong network?

If you sent funds via an incompatible network (e.g., ERC-20 token to a BEP-2 address), contact OKX Support immediately. Recovery depends on blockchain compatibility and may not always be feasible.

✅ Best Practices for Safe Crypto Deposits

To ensure smooth transactions every time:

👉 Securely manage your crypto deposits with advanced tools and real-time support.

Final Thoughts

Finding your deposit address and Tag/Memo/Comment on OKX is simple once you know where to look—whether you're using the mobile app or web platform. The key is paying close attention to whether a memo is required based on the cryptocurrency and network you're using.

By following this guide, you minimize the risk of errors and protect your digital assets during transfer. Remember: accuracy saves money, time, and stress. When in doubt, review the FAQ section above or test with a small amount first.

Stay informed, stay secure, and make every crypto transaction count.