Stellar Lumens (XLM) holders can now breathe a sigh of relief — Ledger has resolved long-standing connectivity issues affecting XLM storage and transactions on its popular hardware wallets, the Ledger Nano S and Ledger Nano X. This fix, confirmed by community reports and official communications, marks a significant improvement for users relying on Ledger devices to securely manage their digital assets.
The update addresses critical problems that previously prevented users from sending XLM or even viewing their accounts within the Ledger Live interface. After installing the latest version of the Stellar app, users report seamless access and full functionality, restoring confidence in Ledger’s support for the Stellar network.
What Was the Issue?
For several weeks prior to the fix, many Stellar Lumens users experienced frustrating technical hurdles when using their Ledger devices. Common complaints included:
- Inability to send XLM from Ledger wallets
- The Stellar app not appearing in the account dashboard
- Connection timeouts during transaction signing
- App installation failures via Ledger Live
These issues disrupted normal wallet operations and raised concerns about hardware compatibility with the Stellar blockchain. Some users were forced to seek alternative methods to access their funds, undermining the security benefits of cold storage.
The root cause was traced to a software-level incompatibility between the older Stellar app version and recent updates in Ledger’s firmware ecosystem. This mismatch led to failed API calls and incorrect address derivation, preventing proper integration with the Stellar network.
The Solution: New Stellar App v3.1.0
Ledger responded swiftly by releasing Stellar app version 3.1.0, now available through the Ledger Live application. This update resolves the connection issues and restores full functionality for XLM holders.
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How to Update Your Stellar App
To benefit from the fix, follow these simple steps:
- Ensure your device firmware is up to date
Connect your Ledger Nano S or Nano X to your computer and open Ledger Live. Check for any pending firmware updates and install them before proceeding. - Uninstall the current Stellar app
Go to the "Manager" section in Ledger Live, locate the Stellar app, and remove it from your device. - Reinstall the updated Stellar app (v3.1.0)
After uninstalling, search for Stellar again in the app catalog and install the latest version. The new app will automatically sync with your XLM balance. - Verify account visibility and test a small transaction
Once installed, confirm that your XLM account appears correctly. Send a small test transaction to ensure everything works as expected.
This process typically takes less than five minutes and does not affect your private keys or asset security — your funds remain safely offline at all times.
Community Response and Confirmation
The crypto community quickly welcomed the fix, with multiple users confirming successful resolution across social platforms.
Yes I was experiencing some issue with stellar app lately
I installed the app in Ledger Live but when I try to add to main account it was not showing
I was about to tweet about this issue today.
But thanks for fixing it ✌
— Jason (@Jasondoppler)
Ledger Support also issued an official announcement via Twitter:
Attention #Ledger #XLM users: A new #Stellar app (v3.1.0) is now available! It fixes a connection issue some users were experiencing
To update your $XLM app, you can uninstall / reinstall it. Before you do so, make sure to have the latest firmware installed on your device
— Ledger Support (@Ledger_Support)
Such transparent communication reinforces trust in Ledger’s commitment to maintaining robust support for multi-asset wallets.
Why This Fix Matters for XLM Holders
Stellar Lumens is more than just a cryptocurrency — it's part of a broader financial infrastructure aimed at enabling fast, low-cost cross-border payments. With partnerships spanning fintech firms, payment gateways, and remittance services, XLM plays a vital role in decentralized finance (DeFi) and real-world blockchain adoption.
For long-term investors and active traders alike, having reliable hardware wallet support is essential. Hardware wallets like Ledger Nano S and Nano X offer unmatched protection against online threats, making them ideal for storing significant holdings.
With this update, XLM rejoins the ranks of well-supported assets on Ledger, ensuring users can enjoy both security and functionality without compromise.
Frequently Asked Questions (FAQ)
Q: Do I need to reinstall firmware to fix the Stellar issue?
A: Not necessarily. You only need to ensure your firmware is up to date. If an update is available, install it before reinstalling the Stellar app.
Q: Will updating the Stellar app affect my XLM balance?
A: No. Your funds are secured by your recovery phrase and never leave the device. Updating the app only changes how your wallet interacts with the Stellar network.
Q: Can I still use my Ledger if I don’t update the Stellar app?
A: While your device remains safe, you may continue facing transaction failures or missing account displays. Updating is strongly recommended.
Q: Is the fix available for both Ledger Nano S and Nano X?
A: Yes. The updated Stellar app (v3.1.0) works on both models via Ledger Live.
Q: What should I do if the app still doesn’t show after reinstallation?
A: Try restarting Ledger Live, reconnecting your device, or switching USB cables/ports. If issues persist, consult Ledger’s official support resources.
Q: Are other cryptocurrencies affected by this update?
A: No. This update specifically targets the Stellar (XLM) application and does not impact other installed apps.
Strengthening Trust in Crypto Security
This incident highlights the importance of ongoing software maintenance in the cryptocurrency space. Even established players like Ledger must continuously adapt to evolving blockchain protocols and user demands.
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For users, staying informed and proactive about updates ensures uninterrupted access to their funds. Regularly checking for app and firmware upgrades should be part of every crypto holder’s routine — especially for those managing diverse portfolios across multiple blockchains.
Final Thoughts
The resolution of Stellar Lumens connectivity issues on Ledger devices underscores a healthy feedback loop between developers, users, and hardware providers. It demonstrates that responsive support and timely patches are critical components of trustworthy crypto infrastructure.
Whether you're a casual holder or an institutional investor, knowing that your chosen wallet provider actively maintains compatibility with key assets like XLM adds peace of mind.
As blockchain ecosystems grow more interconnected, seamless integration across wallets, apps, and networks will become increasingly important. For now, Stellar Lumens users can once again rely on their Ledger hardware wallets with full confidence.
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