User Compensation and Rewards Plan Following Withdrawal Resumption

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In response to recent updates regarding the resumption of withdrawal services, OKX is committed to delivering enhanced user value and restoring seamless trading experiences. As part of our ongoing dedication to transparency and user support, we’re introducing a comprehensive compensation and rewards program designed to acknowledge the temporary service limitations and reward continued user loyalty.

This initiative reflects our commitment to fairness, community trust, and long-term engagement. Below, we detail the full scope of the compensation framework, eligibility criteria, distribution mechanisms, and key timelines—all structured for clarity and ease of understanding.


🎉 Friday Bonus Incentive Program

To celebrate the return of full platform functionality, OKX is launching the Friday Bonus Incentive Program, a weekly rewards distribution initiative aimed at active users who maintain participation across trading and asset holding.

🔹 Program Overview

👉 Discover how you can earn weekly BTC rewards just by holding assets or trading

🔹 Distribution Mechanics

Rewards are split into two weighted components:

1. Asset-Based Allocation (10% of weekly fees)

Each eligible user receives a share proportional to their 7-day average asset value, calculated as follows:

Weekly Bonus (Asset Portion) =
Total Weekly Contract Fees × 10% × (User’s Avg Asset Value / All Users’ Avg Asset Value)

Key Calculation Rules:

2. Trading Volume-Based Allocation (10% of weekly fees)

Weekly Bonus (Volume Portion) =
Total Weekly Contract Fees × 10% × (User’s Avg Trading Volume / All Users’ Avg Trading Volume)

Volume Definition:

🔹 Special Multiplier: OKB Holder Boost

Holders of OKB receive double weight on their OKB-denominated asset value when calculating rewards:

Example: If a user holds $500 worth of OKB, it counts as $1,000 toward their reward calculation.

This incentive reinforces the utility and value proposition of OKB within the ecosystem.

🔹 Inaugural Disbursement Adjustment

For the first bonus round on December 4, 2020:


💸 High-Balance User Fee Rebate Program

To recognize long-standing, high-engagement users, OKX is providing a one-time fee rebate card distribution based on asset thresholds.

🔹 Eligibility

Users whose net asset value exceeded 10,000 USDT in a snapshot taken on November 24, 2020 (HKT), across all linked accounts (main + sub-accounts combined).

🔹 Rebate Tiers

Asset Range (USDT)Fee Rebate Card Amount (USDT)
10,000 – 100,000100
100,000 – 200,000200
200,000 – 300,000400
300,000+1,000

These rebate cards can be used to offset future trading fees across spot, futures, and options markets.

👉 Learn how to maximize your fee savings using rebate cards


💬 Frequently Asked Questions

Q1: When will I receive my Friday bonus?
A: Every Friday at approximately 17:00 HKT, starting December 4, 2020. Rewards are distributed in BTC and credited directly to your trading account.

Q2: Are savings or staking assets included in the asset calculation?
A: Yes. Flexible savings products like “余币宝” are included in your total asset valuation.

Q3: How is the daily average asset calculated?
A: We take a snapshot of your balance at 00:00 HKT each day for seven consecutive days. The sum is divided by seven to get your daily average.

Q4: Why is there a cap on asset and trading volume?
A: Capping ensures broader distribution fairness and enables more users to benefit from the incentive program.

Q5: Can sub-accounts participate in these programs?
A: Sub-accounts are not eligible for the Friday Bonus Program. However, their balances are included in the main account’s net asset calculation for the rebate program.

Q6: Do I need to claim my rebate card manually?
A: No. All eligible users will have rebate cards automatically credited to their accounts prior to withdrawal resumption.


🛑 Temporary Withdrawal Period Support: Fiat Loss Compensation Plan

Acknowledging that some users experienced financial impact during the restricted period, OKX introduces targeted compensation for affected fiat traders.

🔹 Program Scope

🔹 Compensation Mechanism

Users who deposit funds (via fiat or blockchain transfer) during the eligibility window will receive compensation based on:

Compensation = min[(Net Deposit During Campaign) × (Individual Loss Ratio), Total Fiat Loss During Suspension]

Payout Structure:

All compensation will be disbursed on the 8th day after withdrawal services fully resume.


✅ Commitment to User Value Protection

OKX emphasizes that all rebate card redemptions will be covered through platform-operated funds, ensuring no reduction in future Friday bonus pools. This guarantees that current incentives do not compromise future user benefits.

Our core belief remains unchanged: user trust is the foundation of sustainable growth. By combining immediate restitution with ongoing reward mechanisms, we aim to strengthen confidence and foster deeper engagement.


🔍 Core Keywords Integration

This article integrates key SEO-focused terms naturally throughout the content:

These keywords align with common search queries related to exchange service recovery, user rebates, and blockchain platform transparency.

👉 Start earning rewards today—check your eligibility now


Through transparent policies, measurable rewards, and user-first design, OKX continues to evolve as a trusted leader in digital asset services. We remain dedicated to innovation, security, and equitable value sharing across our global community.